I have the opportunity to interface daily with SecTek’s project management, supervisory, and quality control inspectors and they all demonstrate the dedication and ability to ensure contract operations are compliant.
Our overall satisfaction is more than the highest rating. SecTek has more than satisfied our needs and has provided services beyond their contract which has set our agency at 100% of its goal of providing professional, knowledgeable and experienced guard service.
Excellent Project Management Staff. SecTek anticipated and executed day to day as well as emergency/unplanned tasks on time they consistently exceed the contract’s standards. Examples include presidential support missions, earthquake/natural disaster preparedness drills, Center-wide Safety, Fire and Crime Prevention and the [Spare] Shuttle Endeavors final voyage home to name a few.
The guards on duty are always courteous, efficient and extremely professional despite the pressure of the moment. I am extremely pleased with the service that I received.
From day one the entire SecTek organization. Security and Security Police Officers provided the highest level of services and frequently exceeded both contractual requirements and technical expectations. SecTek as a whole, not satisfied with just doing the job, became fully involved in the security and operational needs of the Center… provide innovative ways to approach meet and deal with today’s ever changing security levels, situations, environment and requirements.
I know I say it all the time, but you all really are the best! You continue to focus on making our tenants happy, working hard, and provide a great product year after year.
Thank you all (SecTek) for a perfect job with security, from guards to the badging office, for professional and courteous service… outstanding, moving the crowds fast and efficiently, always displaying courtesy and helping out when they saw a need. These comments are not only for today’s special event but also include the large event last week with the same services!
I wanted to let you both know how deeply appreciative I am of the help that you have extended to me. I have never worked for a company that cared for their employees’ well-being like SecTek does.
The guard service throughout the storm was flawless.