We believe performance-based training programs are the best way to prepare officers for comprehensive service for your organization. That’s why we require strenuous information-based training, supplemented with an extensive role-play curriculum that demonstrates skill, augments appropriate behavior and deepens knowledge in many different areas.

Training begins prior to assignment, after the screening and hiring process. Officers complete a Pre-assignment Training Program, and attend Basic Training where they learn site-specific Post Orders. This training gives officers a broad view to understanding your business goals and environment in addition to their specific responsibilities.

Employee Handbook
This comprehensive document details Standard of Conduct, Scope of Authority and internal policies. All employees acknowledge its contents in writing, promising to adhere to these standards.

Pre-Assignment Training
This is critical foundation training that all employees must complete. Topics include interpersonal communication skills, quality control, observation skills, relationships with civil authorities, civil liabilities, and performance excellence, among other topics.

Site-Specific Training
Specific training materials are developed based on your Needs Assessment and transition plan and help prepare officers to integrate seamlessly into your organization. These materials are delivered through performance-based techniques, targeting higher cognitive thinking capabilities. Officers use their knowledge to analyze, synthesize, and demonstrate appropriate responses to different situations.

These training programs incorporate your property’s Post Orders, providing detailed instructions for quick reference. Security Directors routinely audit and improve Post Orders.