Testimonials

Thanks so much for your group's assistance with meeting the badging requirements and expeditiously processing our visiting group through the entry gates this past Thursday for the NASA Tech Briefs/Littelfuse tour of Ames. This applies to the badging office staff and our excellent security personnel at the gates... We couldn't do our work and get these kinds of reviews that benefit everyone at Ames without the help of all of the Ames support organizations. I want to make certain that you know that — and that you know WE know that.

So thank you. And give yourself and your team a pat on the back.

We truly appreciate your help in making it possible for us to do our jobs.  

Chief of Technology Partnerships, NASA Ames Research Center

 

I wanted to let you both know how deeply appreciative I am of the help that you have extended to me.  I have never worked for a company that cared for their employees’ well-being like SecTek does.  It means so much to me that you all took time out of your busy schedules to assist me with this problem.   I was already singing praises about SecTek to all of my security associates and friends  and now have even more of a reason to do so.  In the security field you often hear horror stories about different companies, but I am proud to work for one that I can tell a different kind of story about.  So thank you for being there for me in my time of need, and thank you for creating a company that goes above and beyond the call of duty. 

SecTek Guard, 5/14/13

 

From day one the entire SecTek organization. Security and Security Police Officers provided the highest level of services and frequently exceeded both contractual requirements and technical expectations. SecTek as a whole, not satisfied with just doing the job, became fully involved in the security and operational needs of the Center… provide innovative ways to approach meet and deal with today’s ever changing security levels, situations, environment and requirements.

Contracting Officer, NASA Ames Research Center

 

Thank you all (SecTek) for a perfect job with security, from guards to the badging office, for professional and courteous service… outstanding, moving the crowds fast and efficiently, always displaying courtesy and helping out when they saw a need. These comments are not only for today’s special event but also include the large event last week with the same services!

Protocol Specialist, Office of the Director, NASA Ames Research Center

 

Excellent Project Management Staff… SecTek anticipated and executed day to day as well as emergency/unplanned tasks on time they consistently exceed the contract’s standards. Examples include presidential support missions, earthquake/natural disaster preparedness drills, Center-wide Safety, Fire and Crime Prevention and the [Spare] Shuttle Endeavors final voyage home to name a few.

Contracting Officer, NASA Ames Research Center

 

I have the opportunity to interface daily with SecTek's project management, supervisory, and quality control inspectors and they all demonstrate the dedication and ability to ensure contract operations are compliant.

COTR, Department of Homeland Security - Federal Protective Service

 

SecTek QC Inspectors and management team have a coordinated process in place where the regional commander and the COTR are informed in advance of there No Notice penetration exercises. This provides the ability to notify the Mega Center and monitoring of the exercises as they occur, solidifying the Total team concept.

COTR, Department of Homeland Security - Federal Protective Service

 

The overall level of professionalism is the highest I have seen on any of the PSO Contracts that I am responsible for monitoring. SecTek's PSO’s are attentive, polite, courteous, yet capable of employing the necessary level of control in securing our stakeholders facilities.

COTR, Department of Homeland Security - Federal Protective Service

 

This is the area where (The Diamond Group) excels.  If a customer presents a concern to FPS, (The Diamond Group) wants to ensure the issue is properly addressed and resolved.  They do not delay in their actions and are quite responsive to any requests.  It is obvious to me that their goal is customer satisfaction...

COTR, Department of Homeland Security - Federal Protective Service

 

...Your team's professionalism and response efforts are recognized each day...

COTR, U.S. Department of Agriculture (USDA)

 

Our overall satisfaction is more than the highest rating. SecTek has more than satisfied our needs and has provided services beyond their contract which has set our agency at 100% of its goal of providing professional, knowledgeable, and experienced guard service.

COTR, U.S. Department of Agriculture (USDA)

 

The guards are always courteous, efficient and extremely professional despite the pressure of the moment.

COTR, Office of Thrift Supervision (OTS)

 

 

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